Frenzy16 Softball Tournament
New Era Cap
Is my card being charged now?
I am asked to give my credit card now, but I want to pay cash or use another card when I arrive.
I keep getting an error message that says not a unique value.
The check in or check out date defaults to a date other than what I need.
I have a special request of the hotel. Can I put that somewhere?
How do I create a group or team block?
What is my Group Code?
I’m trying to make a reservation but it says the release date expired or block is full.
Do we have a team block?
I have a loyalty card (or priority points etc.) with the hotel how do I let the hotel know?
I have AAA (CAA) can I get a discount?
I work for the government can I get the government rate?
We are tax exempt how do I insure we do not pay sales tax.
How much is the tax?
What is the Release Date and how is this different than the Cut-Off date?
Why do we only get a limited time to make reservations in our team block?
What if I need more time for my team to make reservations in my block?
The drop down menu for the team block does not give me enough rooms. How can I get more?
We will not know the schedule of the tournament until really late, can I cancel my reservation without penalty?
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